Friday, November 26, 2010

The Principles from How to Win Friends and Influence People by Dale Carnegie

FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE

PRINCIPLE 1

Don't criticize, condemn or complain.

PRINCIPLE 2

Give honest and sincere appreciation.

PRINCIPLE 3

Arouse in the other person an eager want.

SIX WAYS TO MAKE PEOPLE LIKE YOU

PRINCIPLE 1

Become genuinely interested in other people.

PRINCIPLE 2

Smile.

PRINCIPLE 3

Remember that a person's name is to that person the sweetest and most important sound in any language.

PRINCIPLE 4

Be a good listener. Encourage others to talk about themselves.

PRINCIPLE 5

Talk in terms of the other person's interests.

PRINCIPLE 6

Make the other person feel important-and do it sincerely.

WIN PEOPLE TO YOUR WAY OF THINKING

PRINCIPLE 1

The only way to get the best of an argument is to avoid it.

PRINCIPLE 2

Show respect for the other person's opinions. Never say "You're wrong."

PRINCIPLE 3

If you are wrong, admit it quickly and emphatically.

PRINCIPLE 4

Begin in a friendly way.

PRINCIPLE 5

Get the other person saying "yes, yes" immediately.

PRINCIPLE 6

Let the other person do a great deal of the talking.

PRINCIPLE 7

Let the other person feel that the idea is his or hers.

PRINCIPLE 8

Try honestly to see things from the other person's point of view.

PRINCIPLE 9

Be sympathetic with the other person's ideas and desires.

PRINCIPLE 10

Appeal to the nobler motives.

PRINCIPLE 11

Dramatize your ideas.

PRINCIPLE 12

Throw down a challenge.

BE A LEADER

A leader's job often includes changing your people's attitudes and behavior. Some suggestions to accomplish this:

PRINCIPLE 1

Begin with praise and honest appreciation.

PRINCIPLE 2

Call attention to people's mistakes indirectly.

PRINCIPLE 3

Talk about your own mistakes before criticizing the other person.

PRINCIPLE 4

Ask questions instead of giving direct orders.

PRINCIPLE 5

Let the other person save face.

PRINCIPLE 6

Praise the slightest improvement and praise every improvement. Be "hearty in your approbation and lavish in your praise."

PRINCIPLE 7

Give the other person a fine reputation to live up to.

PRINCIPLE 8

Use encouragement. Make the fault seem easy to correct.

PRINCIPLE 9

Make the other person happy about doing the thing you suggest.

Wednesday, November 17, 2010

Play with PMBOK ITTO - Interactive Mind Map in Flash

Are you studying for PMP? Learning PMBOK ITTO is no more a difficult task. Here is fun filled way to get Process Groups/Processes/ITTO and even explanations for some of them in a Mind Map format. See it! You love it!

Thursday, November 04, 2010

Transformational Leadership Theory

To better explore this topic, we need to have a good grounding on what this theory is all about. People want to explain a lot of things. They observe a lot of people and a lot of phenomenon and processes in the world and they begin to form their opinions. Sometimes the opinions become ways to predict behavior and other things. As they get better at it, they try to explain the causes of certain kinds of behaviors or phenomena based on their observation.


This is actually what theory is all about. It is a way of explaining the relationships and interconnections of different variables and factors in the environment. What kinds of effects will these things produce? What causes a certain kind of behavior? This is what theory is all about.


Transformational leadership theory then seeks to explain the kind of behavior in the leader that would produce the best transformation or change in the lives of the followers and subordinates as well as in the constituency of the organization.


It is not very easy to explain away the behavior of leaders but because we can pool together several sets of behaviors, we can readily observe what leadership traits work and which ones don't.


Some people say that leadership is a calling. Others claim that leadership is more a function of popularity and formal authority. No matter what people say, leadership is one difficult job that requires a person to do things that are oftentimes difficult and usually meets resistance from various sectors in the organization or in the society.


One of the aims of any organization is to change lives. Whether that is done through selling products and offering services or promoting a particular way of doing things. This requires leadership. Without effective leadership, the organization will be hard put to achieve its goals and objectives. In the first place, most organizations do not even know their vision and their mission without the help of a leader.


Change is but another term for transformation. Yet, transformation is an entirely different word. It connotes a more powerful level of change. If an organization is transformed, it means that the people in that organization have learned to subjugate personal interests in favor of the organization's. A leader who can do that can effectively change the world.


This is essentially what transformational leadership theory is all about. It seeks to put together various elements of the organization in order to reach synergy and change. The transformational leader is not just taking a walk in the park, he knows the organization's vision and mission by heart and encourages other people to do that. For the transformational leader, however, subordinates are more than just followers, they are people that must be cared for and transformed, too!